Your happiness matters to us. If your order arrives damaged or is not what you ordered, we will do our best to make it right.
Eligibility
To be eligible for a replacement, please share clear photographs of the product within 4 hours of delivery via WhatsApp. This helps us verify the issue quickly.
Because bouquets are perishable and handmade, we do not accept returns, but we will arrange a replacement or a suitable resolution for genuine quality issues.
Not Covered
Minor natural variations in flowers, colour, and arrangement are part of handmade products and are not considered defects.